FAQs

DOES LIPMD® TREATMENT HURT?

Unlike injections LIPMD® is a non-invasive cosmetic treatment for plumping lips.  Some redness, warming, and tingling is expected from using the LIPMD®  serum.  If adverse symptoms persist, discontinue use and consult with your doctor.

CAN I USE LIPMD® TO PLUMP DAILY?

Recommend twice daily lip plumping treatments, three times maximum. Each treatment can be repeated twice. 

HOW LONG DO THE RESULTS LAST?

You will notice plumper lips after only 1 treatment of using the LIPMD® device and serum. Results are temporary, lasting for a few hours. Individual results may vary.

COULD MY LIPS LOOK TOO BIG WITH LIPMD®?

We suggest using setting 1 to get a natural increase at first; and then going to setting 2, with double time treatment, if you want more volume. 

For LIPMD® maximum plumping effect, use of the serum and device is required (see, How It Works)

Your LIPMD® plumped lips is only temporary.  After a few hours your lips will return to its current shape and volume.  With continued use, over time it is expected you will see benefits with fuller, 3D-shaped beautiful lips.

CAN I USE LIPMD® WHILE OUT FOR THE NIGHT? 

Yes, we designed a compact LipMD® device so you can easily pop this attractive gold, sleek compact designed device into your bag.  Don’t forget to charge your device with the USB cable. 

CAN I SHARE MY LIPMD® DEVICE

Yes, the LIPMD® device comes with replaceable felt pad filters.  For hygienic safety use a new filter when sharing this device with another person.

HOW DO I CLEAN AND MAINTAIN MY LIPMD® DEVICE

This device is not waterproof.  Do not clean the device directly with water.

Remove the mouthpiece and clean with soap or mild detergent and water.  Wipe clean.

For stubborn lipstick stains, dampen cloth with alcohol and clean.  Do not clean the device directly with alcohol.

ARE THERE LONG TERM BENEFITS FROM USING THE EXTREME LIP PLUMPING SERUM?

LIPMD® serum is a non-sticky moisturiser. This plumping formula contains a powerful mix of lip actives to help soften, smooth, and improve the overall 3-D look in lip volume/shape/texture with reduction in the appearance of lip wrinkles.  Long-term benefits can vary between individuals.

WHAT MAKES LIPMD® MORE EFFECTIVE THAN OTHER LIP PLUMPING OPTIONS?

  1. Dual Action LIPMD® system includes a time-activated lip plumping device (2 settings) and lip plumping serum (powerful actives)
  2. Time activated plumping device for either natural enhancement (setting 1) OR explosive Hollywood lips (setting 2) - you choose
  3. Australian Made, Vegan friendly, Cruelty free LIPMD® plumping serum
  4. LIPMD® serum not only gives instant lip fullness but hydrates, nourishes and assists with long term rejuvenation and reshaping of lips
  5. No painful needles, clinic appointments, down-time or risks associated with invasive lip plumping procedures

IS LIPMD® EXPENSIVE?

LIPMD® system retails for £99.00 (not including shipping costs). In comparison with injectable fillers (example, Restylane® and Botox® injections) can cost upward of £500 per treatment.

LIPMD® plumping system compared to clinic fillers is:

  • inexpensive & provides multiple lip plumping for £99.00,
  • convenient & easy to use – take anywhere & use anytime (don’t have to make a clinic appointment with a nurse or doctor),
  • requires paying only £23.99 for replenishment of another LIPMD® serum. And you won’t need another serum for a while!

PLUMP NOW - PAY LATER with Afterpay.

FYI: Afterpay allows you pay of your credit card purchase in 4 fortnightly interest free instalments.  For terms and conditions see https://www.clearpay.co.uk/en-GB/terms-of-service

Please note, Clearpay is a payment service operated by Afterpay Pty Ltd. 

 

KLARNA

Who is Klarna?


Klarna is a payment service provider, from Sweden, who take end-to-end responsibility for your payment. They support 60 million consumers worldwide in over 70,000 online stores and are very safe to use.

I have been asked to go to Klarna's site. Is this correct?

If you have chosen to Pay After Delivery (with a 14 or 30 day grace period), Klarna will send you an email with further details on how to pay. Your email will contain a link to Klarna where you can settle your payment with your credit or debit card. If you do not pay Klarna within the grace period, late fees may apply.

If Klarna gives me the option to Pay After Delivery within 14 or 30 days, does a credit search take place against me?

Klarna does not run credit searches against you that could impact your credit rating. Klarna may run a quotation search which is an enquiry which only you, and other companies, can see and which does not affect credit scoring.

Is my payment information safe?

Payment information is processed securely by Klarna. No card details are transferred to or held. All transactions take place via connections secured with the latest industry standard security protocols.

How does Klarna Pay After Delivery work?


You will receive an email with payment instructions, telling you when you need to pay by, it's typically 14 or 30 days after the order is shipped. If you do not have your email to hand, you can contact Klarna's Customer Service here.

What do I need to provide when I make a purchase?

If you want to make a purchase with Klarna you need to provide your name, address and email address. For some orders you may need to provide your mobile number or date of birth, too. All information will be sent to your email address, including payment reminders and links to your online statements. It's very important, that you give us the correct details, as otherwise you will not receive the payment information and so be liable for delayed payment fees.

Why have I not been offered Pay After Delivery?

Although Pay After Delivery is widely promoted it is not always universally available. The Pay After Delivery method is automatically generated by algorithms that are dependent upon a number of factors including amount of order, the e-store, previous order history and item availability. Alternatively, you are able to complete your order by paying by credit or debit card at the checkout